Please note, that as long as all the work is done manually to ensure best results and avoid any penalties that might be caused by any machine-generated involvement into key SEO activities, we DO NOT provide any refunds or money back guarantees (unless otherwise stated prior to transaction(s). This is a common practice with all responsible and professional interactive marketing companies.
This is also explained by the fact that the behavior of search engine robots and changes in the ranking algorithms of all major search engines remain out of our control. What we guarantee though is that your website will be optimized in compliance with the latest search engine optimization policies, using only “white hat” techniques, which in combination with our high expertise and hard work will eventually lead to a noticeable increase in rankings and traffic.
New Media Plus provides exceptional Search Engine Optimization (SEO) services to its clients. We do everything in our power to keep our prices competitive. The nature of SEO is that it is unpredictable and therefore cannot be guaranteed in any way. Any SEO Company that guarantee’s 1st position in Google (please note the difference position 1 and page 1) or other search engines is not being 100% honest with its clients.
New Media Plus aims to be honest and faithful to our clients. Meaning that we will be upfront with our clients needs and do everything in our best effort to please the client. With that being said, we do not guarantee our SEO services to any extent.
This is why New Media Plus does not have an automatic monthly recurring payment or term contracts. The month of SEO services that you purchase from New Media Plus is billed ahead of time. You are always billed for the month of services that are to be rendered. Once SEO services have been paid for, New Media Plus will render SEO Services for the entire month being billed.
Clients cannot cancel SEO Services in the middle of the month for that month’s services. At no time, can any part of current month SEO funds be refunded. Since we do not have a contract, if you are not 100% satisfied, then feel free to cancel before the beginning of the next month. But before you do that, please give us one last opportunity to make you happy. That’s fair don’t you think? If for any reason you are unhappy with our SEO Services, please contact us so that we can remedy the situation or simply do not pay for the following month.
Please feel free to contact us if you have any concerns or questions about this Refund Policy.